Clinic Brochure (PDF)

Hours

We are open Monday through Saturday. Please call 206-461-6950 for exact hours. We are closed most federal holidays.

Directions

FROM I-5 NORTHBOUND: Take exit 163 for W Seattle Bridge. Merge onto W Seattle Fwy. Turn left at 35th Ave SW. The Clinic will be on your will be on the left FROM I-5 SOUTHBOUND: Take exit 163A for W Seattle Bridge. Merge onto W Seattle Fwy. Turn left at 35th Ave SW

Services

We provide a range of primary care health services for men, women and children. We will care for you when you are sick and help you stay healthy with regular checkups and health education services. Some of the services we offer include:

• Preventive medical and dental care
• Family medicine
• Obstetrics and newborn care, including midwifery services
• Gynecology and reproductive health care
• Pediatrics and well-child care
• Immunizations
• Geriatrics
• Adolescent medicine
• Home health care referrals
• HIV/AIDS screening and treatment
• Outreach and case management
• Pharmacy and laboratory services
• Nutrition counseling and health education
• Substance abuse counseling
• Individual, marital, family counseling
• Social work services, including referrals for housing and financial assistance

WIC Services

• WIC provides nutrition services and support for pregnant, postpartum and breastfeeding women, and infants and children up to age 5. WIC Services include:
• Checks to purchase specific foods each month to supplement the diet.
• Breastfeeding education and support
• Individual and group nutrition education
• Referral to community resources (food banks & social services)

Appointments

Medical Appointments: 206-461-6950
Dental Appointments: 206-461-6966
WIC: 206-461-6949
We will schedule your appointment as quickly as possible.
Sometimes you can get an appointment the same day, but we prefer you to call before you come to the clinic. For urgent care, our dental clinic offers walk-in services on a first come, first served basis. Children are given priority.
If you are going to be late to your appointment, please call as soon as possible—we may have to reschedule you. If you are going to miss your appointment, please call. We will be happy to set up a new appointment.

What to Bring

If you are a new patient, please bring any written records of your medical history you may have.

• Bring your child’s immunization records.
• Bring any medications you are currently using.
• Bring your insurance card of medical coupon.
• If you have no insurance, you may be eligible for public insurance like Medicaid or for discounted services. Be sure to bring proof of income (pay stubs for most current month) and proof of residence.

For more information about Low-Cost Insurance Options, click HERE.

Interpreter Services

Patients speaking over 24 different languages and dialects visit our clinics. Our staff speaks over 16 languages. In addition, we employ Spanish, Vietnamese, Chinese, Cambodian, Laotian, Mien, Hmong, Tigrigna and Amharic interpreters for multiple locations.

Prescriptions

If you need more medication and you still have refills authorized, contact the pharmacy where you purchased the medication for a refill. If you have no more authorized refills, contact our medication refill line at 206-461-6922.

Fees and Insurance

The minimum fee for a medical appointment is $20. The minimum fee for a dental appointment is $35. We offer a $5 discount if the fee is paid at the time of your appointment. Payment for services or proof of insurance is expected at time of service. This includes co-pays and deductibles. We accept cash, checks, Visa, MasterCard, American Express and Discover.

We believe that quality health care should be available to everyone, regardless of ability to pay. We accept medical coupons and most types of insurance. For patients who are not eligible for coupons or insurance, we also offer a sliding fee discount. We have eligibility specialists available at most of our clinics who can help eligible patients sign up for insurance.

Neighborcare Health patients are billed directly for any lab tests or services and are responsible for paying LabCorp directly. Neighborcare Health informs LabCorp directly if a patient is eligible for the sliding fee discount.

Patients with questions or concerns about a current bill are welcome to contact our patient accounts department.
Medical billing questions:  206-548-3100
Dental billing questions: 206-548-3090

Patient Rights & Responsibilities

As a patient of Neighborcare Health, you have a right to:
Care and service

• With privacy and confidentiality
• That respects your beliefs and values
• In a safe, secure, comfortable and clean environment.

Information About:

• Our services and providers,
• Your health and proposed treatments,
• How to provide positive and negative comments about your care.

Participate in decisions about your health care treatments and procedures.
Language assistance services.

As a patient of Neighborcare Health, you have a responsibility to:
Provide complete information about your health history and current health.
Participate in decisions about your health care treatments and procedures.
Follow the treatment plan developed with your provider or inform your provider if you cannot follow through.
Treat Neighborcare Health staff, patients and property respectfully.
Make and keep appointments and notify the clinic if you are going to be late or need to cancel an appointment.
Pay the bills and fees for the health care services provided to you.